vg66's Privacy Policy
Here is a complete description of how we collect your personal information, what we use it for, and how we keep it secure through SSL encryption.
Data Protection
All your personal information is kept secure using SSL encryption and advanced security technology.
Transparent Use
Your information is used only for its intended purpose and is never sold to any third party.
Your Rights
You can request to view, correct, or delete your information at any time.
Introduction & Scope
vg66 (hereinafter referred to as "we", "our", or "the platform") is a trusted online entertainment and betting platform. This Privacy Policy ("Policy") describes what information we collect, how we process it, and how we store it when you use vg66's website, mobile site, or any related services.
This Policy applies to all our users — whether registered members or unregistered visitors. By continuing to use the platform, you consent to the terms of this Policy. We may update this Policy from time to time; the date of the latest revision will be noted at the bottom of the page. For significant changes, we will notify you by email or by displaying a notice on the site.
What Information We Collect
We collect various types of information when you create an account on vg66, use our services, or contact us. This information can be divided into two main categories:
A) Information You Provide
Information you provide directly during registration, transactions, or support requests:
- Full name and date of birth (for age verification — only users aged 21+ are permitted).
- Email address and mobile number.
- Login credentials (username and password — passwords are always stored in encrypted form).
- Payment information — such as your bKash, Nagad, Rocket, or Upay mobile number.
- Documents submitted for identity verification (where applicable).
- Content of messages sent via live chat or email support.
B) Automatically Collected Information
When you browse our platform, certain technical information is collected automatically:
- IP address and device type (mobile, tablet, desktop).
- Browser type and language settings.
- Operating system information.
- Pages visited and session duration.
- Information collected through cookies and similar tracking technologies.
- Referral source (where you came from before arriving at our site).
Purpose of Data Use
vg66 uses the information we collect only for the following legitimate purposes. We never sell your information to advertisers or share it with unrelated third parties.
Service Operation & Improvement
- Creating, verifying, and managing accounts.
- Processing deposits, withdrawals, and transactions — enforcing the ৳100 minimum deposit and ৳800 minimum withdrawal rules.
- Identifying technical issues on the platform and improving the user experience.
- Correctly applying bonuses and promotional offers (such as the 120% welcome bonus).
Security & Fraud Prevention
- Detecting and preventing fraudulent activity, money laundering, or unauthorized access.
- Ensuring age verification — our platform is for users aged 21 and above only.
- Maintaining account security and monitoring unusual activity.
Customer Support
- Resolving your questions and complaints — via 24/7 live chat or email at [email protected].
- Resolving transaction-related disputes.
Communications & Notifications
- Sending important notifications related to account activity.
- Informing you of changes to this Privacy Policy or the Terms of Service.
- Sending promotional emails or messages based on your consent.
Cookies & Tracking Technology
vg66 uses cookies and similar tracking technologies to operate and improve the website. Cookies are small text files stored in your browser.
Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security. The site cannot function properly without these.
- Functional Cookies: Used to remember your preferences (language, settings).
- Analytics Cookies: Collect anonymous data to help us understand which parts of the site are used most.
Most modern browsers allow you to control cookies — there is an option in settings to delete or block them. Keep in mind that blocking certain cookies may limit some functionality of the site.
Data Sharing & Disclosure
We do not sell your personal information to third parties. However, in certain circumstances, some information may be shared on a limited basis:
Service Provider Partners
Trusted service providers may work on our behalf for payment processing (bKash, Nagad, Rocket, Upay), data storage, and technical infrastructure management. They receive only the information they need and are required to adhere to our privacy standards.
Legal Obligations
If disclosure of information is required by a legal requirement, court order, or a legitimate request from a competent authority, we may do so. In such cases, we will disclose only the minimum information necessary.
Business Transfers
User information may be transferred in the event of a merger, acquisition, or asset transfer. In such situations, we will notify you in advance and you will be given appropriate rights before any new policy takes effect.
Data Security Measures
vg66 treats the protection of your personal and financial information as the highest priority. We apply both technical and organizational security measures:
Technical Security
- SSL Encryption (SSL/TLS): All communication between your browser and our servers is encrypted, making it completely impossible to read from the outside.
- Password Hashing: Passwords are never stored directly; industry-standard hashing algorithms are used.
- Firewall & Intrusion Detection: Advanced firewalls and real-time monitoring systems are used to prevent unauthorized access.
- Secure Payment Processing: All financial transactions are handled through verified payment gateways.
Organizational Security
- Only authorized staff can access your personal information, and they are bound by strict confidentiality agreements.
- Regular security audits and system updates are conducted.
- In the event of a data breach or security incident, we will notify affected users in accordance with applicable regulations.
However, no technology system in the world can guarantee complete cybersecurity. Please stay vigilant about your own account security — use a strong password and never share your login details with anyone.
Data Retention Period
We retain your personal information for as long as necessary and legally recognized. When determining the retention period, we consider the following:
- While Your Account Is Active: Information necessary to provide services is retained while your account remains active.
- After Account Closure: Certain information may be kept for a further period for legal obligations, dispute resolution, or fraud prevention.
- Financial Transaction Records: Financial transaction information may need to be retained for a longer period in accordance with applicable regulatory frameworks.
- Marketing Consent Withdrawal: If you wish to stop receiving promotional messages, we permanently retain the record of that consent withdrawal so that you are not contacted again in the future.
Your Rights Regarding Your Data
As a user of vg66, you have important rights regarding your personal information. We are committed to fully supporting you in exercising these rights:
Right to Access
You can request to know what information we hold about you and receive a copy of it.
Right to Rectification
If any of your information is incomplete or incorrect, you can request that it be corrected.
Right to Erasure
In certain circumstances, you can request that your information be deleted, within the limits of legal obligations.
Right to Object
You have the right to object to direct marketing or certain types of processing.
Right to Restriction
In certain circumstances, you can request that processing of your information be temporarily restricted.
Right to Portability
The right to request the information you have provided in a structured, machine-readable format.
To exercise these rights, contact us at: [email protected] — our team is available 24/7 to assist.
Protection of Minors
vg66 strictly ensures the protection of minors. Our platform is for users aged 21 and above only, and we never knowingly collect personal information from minors.
Age verification is in place during the registration process. If we are informed that a minor's information is in our system, we will immediately close that account and delete the information. If parents or guardians are concerned that their child's information has been collected, please contact us directly.
Policy Changes & Updates
vg66 reserves the right to revise this Privacy Policy as needed. When changes are made, we will update this page and change the "Last Updated" date at the top of the page. For significant changes, we will notify you at your registered email or via a notice on the site.
Continuing to use the platform after changes have been made will be considered as your acceptance of the new policy. We therefore recommend reviewing this page periodically.
Last Updated: January 2026 | This policy is written in Bengali and applies to users in Bangladesh.
Have More Questions?
Our support team is with you 24/7. Contact us directly for answers to any questions about privacy or your account, or visit our FAQ page.